Introduction

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Clear Eight Property SA (“Clear Eight,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of all clients, prospective clients, and website visitors. This policy explains how we collect, use, and protect personal information in the context of our real estate and private client services.

 

1. Scope of this policy

 

This policy applies to:

 

– Clients engaging Clear Eight for real estate, concierge, or advisory services.
– Visitors to our website.
– Individuals requesting information, consultations, or access to private resources.

 

2. Information we collect

 

We may collect and process the following types of information:

 

– Contact details (name, email, phone number, address).
– Identity and residency details required for property transactions.
– Financial information necessary for due diligence.
– Communication records and preferences.
– Website usage data (analytics, cookies, technical logs).

 

3. Purpose of use

 

We use personal data for:

 

– Property search, sales, and acquisition services.
– Relocation, concierge, and private client support.
– Compliance with Swiss legal requirements, including Lex Koller and notary obligations.
– Secure client communications and document exchange.
– Marketing insights, only with prior consent.

 

4. Confidentiality

 

Confidentiality is a core value at Clear Eight. We ensure that:

 

– Client information is shared only with authorized partners (notaries, lawyers, banks) strictly on a need-to-know basis.
– Off-market property details are disclosed only to qualified buyers or sellers under confidentiality agreements.
– Internal processes and staff are bound by confidentiality obligations.

 

5. Data storage and security

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– All data is stored securely in Switzerland or the European Union, using encrypted systems.
– Access is restricted to authorized Clear Eight personnel and trusted partners.

– We implement industry-standard safeguards to protect against unauthorized access, disclosure, or misuse.

 

6. Data retention

 

We retain personal data only as long as necessary for the purpose for which it was collected, or as required by Swiss law. Once no longer needed, data is securely deleted or anonymized.

 

7. Rights of individuals

 

You have the right to:

 

– Request access to your personal data.
– Request correction or deletion of inaccurate data.
– Withdraw consent to non-essential processing.
– Lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC).

 

8. Cookies and website usage

 

Our website uses cookies and analytics tools to improve functionality and user experience. Visitors can manage or disable cookies through their browser settings.

 

9. Contact us

 

For questions about this policy or to exercise your rights, please contact us:
Clear Eight Property SA
Rue Adrien-Lachenal 26, 1207 Geneva
Email: immo@clr8.property
Phone: +41 22 718 33 07

 

10. Policy updates

 

We may update this policy periodically to reflect legal, technical, or service changes. The most recent version will always be available on our website.